Engaging with your Customers

Interact with the customers who are checking in at your venue!

You'll start by going to Venue Checkins and Clicking on "Recent Activity"

If this is your first time - You'll be prompted to set a username. Don't worry, this username isn't public. Your responses will come from the Venue!

Once you've done this - you'll be able to see all the recent checkins from your customers! You'll also see that you're able to toast and comment on these checkins.

Your users will be notified when do interact with them, which is a great way to make people feel noticed and appreciated. Thank them for coming in or compliment their choice in beer. 

It's also a good place to combat negative reviews. Unpleasant, but we know it happens!

If you have any questions, let us know at business@untappd.com

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